Privacy Policy

1. Introduction

Horizon Middle East Food & Beverage Holdings Ltd ("Horizon ME Food & Beverage Ltd", "Company", "we", "us", or "our") operates regional cold-chain distribution networks, culinary innovation centers, dairy operations, and co-packing alliances across the Middle East (including Saudi Arabia, UAE, and Jordan) and international trade channels. We respect your corporate privacy and are committed to protecting personal and business data collected through our corporate portal.

2. Information We Collect

When you interact with our business desks or submit partnership queries, we collect information necessary to facilitate commercial relationships, including:

• Corporate Contact Details: Full name, corporate email address, telephone numbers, company name, job title, and country of operation.
• Inquiry Context: Details regarding wholesale distribution, franchise inquiries, co-packing contracts, IFS audit requests, or executive communications.
• Technical & Analytical Data: IP address, browser specifications, operating system details, device type, and interaction metrics gathered automatically during your portal visit.
• Security Verification Data: Anti-spam and bot mitigation tokens generated via Google reCAPTCHA services during form submissions.

3. Purpose and Legal Basis of Processing

We process collected data exclusively for valid commercial, operational, and legal purposes:

• Evaluating and responding to partnership, wholesale, and co-packing inquiries.
• Routing communications to our designated regional offices (Riyadh HQ, Amman Desk, GCC Logistics Hub).
• Safeguarding our digital infrastructure against security threats, spam, and cyber risks.
• Fulfilling statutory accounting, audit, and food industry compliance requirements across operating jurisdictions.

4. Data Sharing & Third-Party Disclosure

Horizon ME Food & Beverage Ltd does not sell, rent, or commercialize your personal or corporate data. Data may be shared strictly under the following operational conditions:

• Subsidiaries & Strategic Desks: Internal desks responsible for managing specific product lines (Giant Frank, Muy Fresco, Promolac, Confectionery).
• Trusted Service Providers: Secure hosting, reCAPTCHA security processing, and encrypted communication vendors bound by non-disclosure and privacy standards.
• Legal & Regulatory Authorities: When required by governing laws in KSA (PDPL), UAE (Federal Decree-Law No. 45/2021), or Jordan.

5. Data Security & Protection

We enforce enterprise-grade administrative, technical, and physical safeguards designed to protect personal and corporate information from unauthorized access, alteration, disclosure, or destruction. Electronic communications transmitted via our portal utilize SSL/TLS encryption and authenticated server protocols.

6. Data Retention

We retain partnership inquiries and commercial correspondence only for as long as necessary to fulfill the intended business purposes or to comply with applicable statutory, accounting, and legal requirements.

7. Your Data Rights

Depending on your legal jurisdiction, you hold specific rights regarding your personal information, including:

• Right to request access to the personal data we hold about you.
• Right to request correction of inaccurate or incomplete corporate records.
• Right to request erasure or restriction of processing where applicable under law.

To exercise any of these rights, please direct your inquiry to our executive desks at info@horizonmeltd.com

8. Updates to This Policy

We reserve the right to modify this Privacy Policy as our regional presence expands (including our upcoming US operations). Any updates will be posted on this page with a revised effective date.